Thank you! I have some concerned on my messenger page ..My Pastor Alph Lukau someone is...

GetHuman-pingul's customer service issue with Facebook from August 2018

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The issue in GetHuman-pingul's own words
Thank you! I have some concerned on my messenger page ..My Pastor Alph Lukau someone is using his name . in the beginning I thought that's him ..because he sent me text message and I even respond .. that's happened I think in July **** because I've known Pastor Alph Lukau through You Tube.. I'm a Christian and I'm looking some anointed gospel messages and that's why I found him..and he was very good and have a church in Johannesburg , South Africa .. Alleluia Ministries. This month I found out from my home page that many of Pastor Alph Lukau members or partners they receiving text messages asking some money to donate to orphans ? The church ministry of Pastor Alph Lukau said that's a ( Frauds) because Pastor Alph Lukau never -never will ask money via messenger . And they advice us to report to Facebook. So that's why I'm trying to reach you and report to you. I waited a little bit this month of August I'm still receiving texts messages from these scammers using Pastor Alph Lukau name..about a week ago .. I copied all the texts messages but when I found out is ( Fraud & Scam) I did not replied anymore.. but in the month of July * **** they texts me and honestly I thought was Pastor Alph Lukau because I trust him and found out later is not him fraud & scams. . because these scammers texts me to send money $ *** Dollars to the orphans .. my heart is pure ..never thought this is fraud & scams .. I'm not rich but I'm a giver and honestly for years we donate to missions around the world each month whatever the Lord leads us. But this donations we send not scams or fraud like this one who asked on my messenger to asked money .. actually I was hesitate to give money but because Pastor Alph Lukau who asked I thought was him ? but find out it was scams this month of August *****. So I sent via western union ***,*** Naira that's about $ *** Canadian Dollars * fee. And I question them ..who is in charge ? what name shall I send ? what's the address? What's the name of the Orphanage? So I got all the names? because western union very strict about because of ( Frauds & Scams) honestly I don't have that money I borrowed that money from the bank ? and I have to pay that through installment plan? The truth I don't know if there's really true orphanage? I saw some orphans they posted on Facebook after I sent the money ? because I told them I wanna see .. but I don't know if they are real? and I spoken to the person in charge? I did contact the church ministry of Pastor Alph Lukau and they gave me his direct email so I reported to him about the (Scams & Fraud) he said he had staffs who take this kind of problem? and so this is their advice to report to Facebook? the Scammers and Frauds. I know some of my friends are complaining too about these scammers using people's photos, names, etc. but I told them we need to report To Facebook what's going on? because so much evildoers out there. So I did what I have to do ..I reported to Pastor Alph Lukau thru email and he respond and he agreed evil scammers *frauds using his name? but he had staffs taking care of that? and they told us to report to Facebook ? plus you have all the information behind the scenes to trace & detect this evildoers Scammers*frauds . You know , Mark the founder he will not be happy and you will not be happy too..and I'm not happy too.. because this is bad ..honestly that money that I sent to the orphans I thought is real but is frauds I give that to God.. but please I want you to trace & detect this scammers *frauds who's doing this because is not right? and they ruining Pastor Alph Lukau name and the Church Ministry? Honestly , that's why I don't accept anymore friends .. I used to have mutual friends at least maybe ** or more friends now no more I deleted & blocked some..because of these scams ? I have only * pastor friends on my Facebook .. Facebook staffs so very nice to remind now even church people ..Facebook remind me if I know them personally? I don't know them personally so I don't accept.. please help me .. we cannot allow these scammers*frauds to ruined us and solicit some money? I prayed to God ..I did it with a pure heart because I feel sorry for the orphans . God is the judge. But please do something about it ..that they will not victimize some people again like they did to me. I like Facebook is very good .. but there's some evil people out there.. and I'm aware of that .. but these scammers who asked me some money to send to orphans ..I never thought was a scams? like I said God is the judge! Thank you so much ..I really appreciate all your help and we don't want this to happens to other people on Facebook to be a victim like me .God bless yo all and keep up the good work.

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Customer service issue
Reported by GetHuman-pingul
Aug 24th, 2018 - 3 years ago
Seen by 6 customers so far
Similar issue to 115478 others
0 customers following this
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GetHuman-pingul started working on this issue
Aug 24th, 2018 7:18pm
GetHuman-pingul indicated the issue is not fixed yet.
Aug 24th, 2018 8:56pm

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