I want to get a refund for my donation, as it was acccidental, but when I go on Facebook Help Centre I keep getting message that my request can't be processed and to tra again later. I would love if that issue could be resolved.

GetHuman1031922's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1031922's own words
I wanted to donate a small amount of money for the cause. Butr when I wanted to press the option for Other amount, I accidentaly pressed donate button with my hand. When I realised I immediately pressed the back button on my phone, and thought I was good. I made the small donation that I wanted but when I checked my account I saw that bothe donations went through. ... I wanted to donate a small amount of money for the cause. Butr when I wanted to press the option for Other amount, I accidentaly pressed donate button with my hand. When I realised I immediately pressed the back button on my phone, and thought I was good. I made the small donation that I wanted but when I checked my account I saw that bothe donations went through. It's just a huge bug from this big compani that they don't have the "Are you sure you want to donate" type of question to stop accidents liek this. I read that I'm not the only one. I was happy when I found Donations support on Help Centre, but when I tried to contact them i keep getting message that my request cannot be processed and to try again.
It's just a huge bug from this big compani that they don't have the "Are you sure you want to donate" type of question to stop accidents liek this. I read that I'm not the only one.
I would love to get a refund for wrong donation.
I'm a Facebook user since ****, and nevetr had any issues with Facebook before.
Just the FAcebook help centre
I have an issue with Facebook too
How GetHuman1031922 fixed the problem
Facebook ahelp Centre started to work again so I managed to contact them and I will get my refund.
Please help with my Facebook issue
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Facebook

Donation
Customer service issue
Reported by GetHuman1031922
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
GetHuman1031922 shared how to fix
Seen by 14 customers so far
Similar issue to 115298 others
0 customers following this
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Timeline
GetHuman1031922 started working on this issue
Aug 24th 4:30pm
GetHuman1031922 indicated the issue is not fixed yet.
Aug 24th 5:01pm
GetHuman1031922 indicated the issue is not fixed yet.
Aug 24th 6:13pm
GetHuman1031922 indicated the issue is not fixed yet.
Aug 24th 6:13pm
GetHuman1031922 indicated the issue is not fixed yet.
Aug 25th 12:07am
GetHuman1031922 indicated the issue is not fixed yet.
Aug 25th 6:53pm
GetHuman1031922 confirmed the issue is fixed. Hooray!
Aug 27th 9:41am