New phone cant remember my password but I do have access to the email I used for fb ..t...

GetHuman1018326's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1018326's own words
New phone cant remember my password but I do have access to the email I used for fb ..they keep telling me an email was sent but I am not receiving it however I am receiving all other emails from everywhere else so it's nothing wrong with my email. This has become a huge hassle that page holds so many sentimental things on it I just need it back please I've done all that I was asked to recover it and still nothing
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Customer service issue
Reported by GetHuman1018326
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 115196 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1018326 started working on this issue
Aug 24th 3:04pm
GetHuman1018326 indicated the issue is not fixed yet.
Aug 24th 3:04pm