My account is locked. This morning I got an email from *****@***.com, saying "Your Acco...

GetHuman-jingtu's customer service issue with Facebook from August 2018

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My account is locked. This morning I got an email from *****@***.com, saying "Your Account Has Been Unlocked", but when I tried to login, it is still locked. Then I received an email saying "Did you log into Facebook from somewhere new?" I did not log into Facebook from somewhere new, I tried to login from work as this is work related and I got a new computer at work months ago. So I don't think someone else was trying to log into my account. It was me all the times. I believe I tried couple times this month, so far no good.**I would appreciate if my account is truly unlocked.
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Customer service issue
Reported by GetHuman-jingtu
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jingtu started working on this issue
Aug 24th 2:35pm
GetHuman-jingtu indicated the issue is not fixed yet.
Aug 24th 4:32pm
GetHuman-jingtu confirmed the issue is fixed. Hooray!
Aug 28th 2:09pm