There is a group on facebook that you previously shut down and has re-opened. It is ca...

GetHuman1031318's customer service issue with Facebook from August 2018

9 views | 115142 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1031318 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1031318 can let us know if they help or not.
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The issue in GetHuman1031318's own words
There is a group on facebook that you previously shut down and has re-opened. It is called your so council. The people that run this page blatantly discrimante against disabled people with fibromyalgia. They are attempting to get all support groups for this, one of which I help run closed down or they are randomly reporting members of the groups, some of which have very serious mental issues along with the fibro, to the DWP saying they are scamming benefits. The group I help run has had * suicides in the last two years because this illness is so disabling and people can no longer cope with the pain. This group has been reported to the police in somerset for which we have a crime number, for blackmail which you are enabling because you allow their page! they are also reporting for threatening behaviour. They say they will continue to report members until we close the group. We will not back down as the group is a literally a lifeline to thousands. There are also racist comments on the your so council group and other discrimatory activity yet I have used the report function and as per usual Facebook have done absolutely nothing to stop this criminal activity. Blackmail is illegal as is threatening emails etc here in the UK. I find it absolutely ridiculous that you allow this and furthermore that there is no person to actually talk to about this!! I am quite sure facebook was not founded to allow criminal activity and discrimation against one of the most vulnerable groups in society. It's a complete joke that you do nothing and allow it to continue when a police investigation is under way.

GetHuman1031318 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1031318
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 115142 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1031318 started working on this issue
Aug 24th, 2018 2:12pm
GetHuman1031318 indicated the issue is not fixed yet.
Aug 24th, 2018 2:13pm

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