I am trying to change my email address. When I put a new email address in, Facebook sta...

GetHuman1031311's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1031311's own words
I am trying to change my email address. When I put a new email address in, Facebook status that it’s an invalid email address. The address is invalid and it works with everything else but Facebook. My old email address is about to expire and I will not be able to receive any notifications from Facebook via email. I need help. I am trying to change my email address. When I put a new email address in, a Facebook message states that it’s an invalid email address. The address is valid and it works with everything else but Facebook. My old email address is about to expire and I will not be able to receive any notifications from Facebook via email. I need help.
GetHuman1031311 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1031311
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 115137 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1031311 started working on this issue
Aug 24th 2:11pm
GetHuman1031311 indicated the issue is not fixed yet.
Aug 30th 5:55pm