want a refund for a scam

GetHuman-homestuc's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-homestuc's own words
pay for a product but found out later that they were scamming. ... Wanting a refund of **$ after accidentally sending the money to a scammer who refuses to refund and does not reply.
I was expecting something and found out later that they keep the money and never reply to give a refund.
giving me a **$ refund.
I have been on facebook since **** and never had a problem until now.
I tried contacting the person who received the money and she refused a refund and never responded.
I have an issue with Facebook too
How GetHuman-homestuc fixed the problem
We are waiting for GetHuman-homestuc to fix the problem and share the solution with the rest of us customers.
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Facebook

messenger pay
Customer service issue
Reported by GetHuman-homestuc
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 115321 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-homestuc started working on this issue
Aug 24th 4:46pm
GetHuman-homestuc indicated the issue is not fixed yet.
Aug 24th 4:48pm
GetHuman-homestuc indicated the issue is not fixed yet.
Aug 24th 5:48pm
GetHuman-homestuc indicated the issue is not fixed yet.
Aug 26th 7:50am
GetHuman-homestuc indicated the issue is not fixed yet.
Aug 28th 6:04am
GetHuman-homestuc indicated the issue is not fixed yet.
Aug 30th 10:53am