Hello there, my college club would like to relaunch our facebook page but the only issu...

GetHuman1030269's customer service issue with Facebook from August 2018

4 views | 114719 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1030269 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1030269 can let us know if they help or not.
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The issue in GetHuman1030269's own words
Hello there, my college club would like to relaunch our facebook page but the only issue is that the last time it was used was in ****, and we have no absolute idea who created the account. I am the "marketing assistant" for the club would like to either create a brand new page of somehow get access into that account from way long ago. I have used the messenger to possibly have the account holder see what I am trying to do, but there has been no responce. None of the contact information on the "about" page is current for the college campus or the club. The page is named "Modesto Junior College Animal Science." Now that our club is getting pack into marketing our program, I just don't want to create yet another facebook page that has the same exact name. If you need proof that I am an Modesto Junior College student or anyother proof that is totally fine. Thank you.

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Facebook

Customer service issue
Reported by GetHuman1030269
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 114719 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1030269 started working on this issue
Aug 24th, 2018 3:36am
GetHuman1030269 indicated the issue is not fixed yet.
Aug 24th, 2018 4:36am

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