My name is Denisa Llangos. My instagram account has been hacked for over two months and...

GetHuman-deellang's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-deellang's own words
My name is Denisa Llangos. My instagram account has been hacked for over two months and I have gotten no help. I had an account under deellangos and now its under garg karter. I also opened another account to monitor the hacker to find out info as well as loosing hope to get my account back. I have tried to contact you guys a lot and u guys focus on my new account rather than the one hacked please help.
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Customer service issue
Reported by GetHuman-deellang
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 114714 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-deellang started working on this issue
Aug 24th 3:31am
GetHuman-deellang indicated the issue is not fixed yet.
Aug 25th 6:00am