I need to get into my Facebook account.... I got logged out a few nights ago and cnt ge...

GetHuman-nickelba's customer service issue with Facebook from August 2018

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The issue in GetHuman-nickelba's own words
I need to get into my Facebook account.... I got logged out a few nights ago and cnt get back in... I forgot my password.... And I also can't get into the email address on my profile,,, and the sms number connected to my account I dont have any more... I went thru a process earlier today and sent you all a picture of my photo id but still haven't heard anything..., I would just make a new profile but I don't wanna lose the memories on my old profile... I'm friends with my mother who's been dead for * years on that profile
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Customer service issue
Reported by GetHuman-nickelba
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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GetHuman-nickelba started working on this issue
Aug 24th 3:28am