I was on my facebook this morning and had no issues. I wasnt active for a few minutes w...

GetHuman1030237's customer service issue with Facebook from August 2018

6 views | 114707 similar | 0 following
Help with my Facebook issue
GetHuman1030237's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1030237 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1030237 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1030237's own words
I was on my facebook this morning and had no issues. I wasnt active for a few minutes when I went to go to message a friend it had came across that my session had expired,i than proceeded to log in and it said incorrect password so i went to forgot password i than went to make new password it asked for me to identify myself i got to the last step of deleting posts i didnt do and when i went to hit delete it would just do the the loading symbol than after about a minute to two minutes its said something about error try again later and i have been tryin all day and same thing please help me. Also I didnt block a family member or mine but she couldnt pull me up at all and she doesn't have me blocked either.

GetHuman1030237 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1030237
Aug 24th, 2018 - 3 years ago
Seen by 6 customers so far
Similar issue to 114707 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1030237 started working on this issue
Aug 24th, 2018 3:18am
GetHuman1030237 indicated the issue is not fixed yet.
Aug 24th, 2018 5:01am

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