My ex boyfriend hacked my account, changed it to where I can no longer recover the acco...
GetHuman-happyzoo's customer service issue with Facebook from August 2018
Help with my Facebook issue
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GetHuman-happyzoo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-happyzoo will want to follow the link below to head to their help center. We will check on GetHuman-happyzoo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-happyzoo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-happyzoo's own words
My ex boyfriend hacked my account, changed it to where I can no longer recover the account by removing my email address. He is now pretending to be me on my account. He has had control over it for the last two months. He is slandering my name and reputation on Facebook. I would like to delete the account and report it stolen*hacked. This is a violation of the computer abuse act. My email name is Rebecca Young.
GetHuman-happyzoo did not yet indicate what Facebook should do to make this right.
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