Someone in Houston Texas hacked my profile and lock me out change password email and ph...

GetHuman-ryangena's customer service issue with Facebook from August 2018

3 views
 | 
114650 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ryangena's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ryangena's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ryangena will want to follow the link below to head to their help center. We will check on GetHuman-ryangena later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ryangena's own words
Someone in Houston Texas hacked my profile and lock me out change password email and phone number I have million the pictures of my babies grown up that I can't get back and them their messaging everybody on my messenger freaking everybody out I really just need you to give me back access to my profile I've tried everything in the help center and it's not helping My name is Ryan genaro I live in Fort Bragg California I got hacked out by somebody in Houston Texas I have a picture of my dirt bike parked in from the ocean as my profile picture Please please please help me no one is replying to my help request. Seriously someone With an ip address from Texas is using my account from Fort Bragg California
GetHuman-ryangena did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ryangena fixed the problem
We are waiting for GetHuman-ryangena to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ryangena fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ryangena
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 114650 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ryangena started working on this issue
Aug 24th 2:06am