This is the second email regarding my account. I am concerned because a few days ago I...

GetHuman1030108's customer service issue with Facebook from August 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1030108 will want to follow the link below to head to their help center. We will check on GetHuman1030108 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1030108's own words
This is the second email regarding my account. I am concerned because a few days ago I received a text message and a whatsapp message from Facebook with a password reset code. I have not requested a password reset. Is someone trying to get into my account? I have deactivated my Facebook account because of this. I would like Facebook to tell me where the request was made from? What is the best option to protect my privacy in order to reactivate my account?
GetHuman1030108 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1030108
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1030108 started working on this issue
Aug 24th 2:03am