My message icon disappeared from my profile page. How do I get it back?!? I have looked...

GetHuman-lcrawf's customer service issue with Facebook from August 2018

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The issue in GetHuman-lcrawf's own words
My message icon disappeared from my profile page. How do I get it back?!? I have looked online, FB help center, youtube and no answers other then changing my birthday to disable the icon. I am an adult and I want the icon back. I don't know why it disappeared in the first place. I also can't change my birthday even if I wanted to! That has been blocked also!!! Why is it so friggin hard to get any help with this issue???!!!??? I have seen others in the fb help center with the same question and no help from FB!!
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Customer service issue
Reported by GetHuman-lcrawf
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 114613 others
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GetHuman-lcrawf started working on this issue
Aug 24th 1:27am
GetHuman-lcrawf shared this issue with friends on Facebook
Aug 24th 1:28am