Hello my name is Andrea bates I deactivated my fb over a year ago do to a jealous boyfr...

GetHuman1029911's customer service issue with Facebook from August 2018

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The issue in GetHuman1029911's own words
Hello my name is Andrea bates I deactivated my fb over a year ago do to a jealous boyfriend I'm tryin to recover it but no longer have that cell number! No idea how to change it.also tried the email I used for my account which is *****@***.com and it says that the email doesn't exsist !! I'm freaking out because I've always been able to recover my account wondering if there is anything to fix it I had all my pictures and mementoes on there. Please help and thank you for your time
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Facebook

Customer service issue
Reported by GetHuman1029911
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 114586 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1029911 started working on this issue
Aug 24th 12:59am