While I was on facebook, my account got logged out of for no reason. I tried to log bac...

GetHuman1029525's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1029525's own words
While I was on facebook, my account got logged out of for no reason. I tried to log back in with the username and password I usually use but it didn't let me. I tried to reset my password but every time it said that the code has been sent to my phone number to reset it, I never got the message. I waited for about ** minutes * times and the code was never sent. I also could not use my email because it never sent to my email. I would like to know how I can get back into my account because it has been about a week now since I was logged out. Please help me
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Facebook

Customer service issue
Reported by GetHuman1029525
Aug 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 114479 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1029525 started working on this issue
Aug 23rd 10:48pm
GetHuman1029525 indicated the issue is not fixed yet.
Aug 23rd 10:51pm
GetHuman1029525 indicated the issue is not fixed yet.
Aug 24th 12:02am
GetHuman1029525 indicated the issue is not fixed yet.
Aug 24th 12:03am