Still the same

GetHuman1029103's customer service issue with Facebook from August 2018

7 views | 114386 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman1029103's own words
I am was trying to login ... i am unable to login past **-** days and its says my account is temproray block which i have no idea can u please check and advise me when should i expect to open the account as its is effecting my businees badly.**Also when i am trying to confirm the photos or go throught with the producere the system get freeze and doesnt go to another page i keep clicking continue so i can anser the question then its says we are working on it to get this fixed
They think two person was using same account but that was me I was using my account via phone and laptop at the same time
I can submit all the document also I have my business page
Never broke any rules
I have emailed them couple of times but no one came back
How GetHuman1029103 fixed the problem

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Customer service issue
Reported by GetHuman1029103
Aug 23rd, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 114386 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1029103 started working on this issue
Aug 23rd, 2018 8:56pm
GetHuman1029103 confirmed the issue is fixed. Hooray!
Aug 23rd, 2018 8:57pm
GetHuman1029103 indicated the issue is not fixed yet.
Aug 27th, 2018 12:58am
GetHuman1029103 indicated the issue is not fixed yet.
Aug 27th, 2018 12:59am
GetHuman1029103 indicated the issue is not fixed yet.
Aug 27th, 2018 1:00am
GetHuman1029103 indicated the issue is not fixed yet.
Aug 27th, 2018 7:58pm
GetHuman1029103 indicated the issue is not fixed yet.
Aug 27th, 2018 7:59pm