I’m trying to log in to my Facebook but I can’t cause I no longer have my Trusted num...

GetHuman-tyshoneg's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-tyshoneg's own words
I’m trying to log in to my Facebook but I can’t cause I no longer have my Trusted number Or phone they are asking for a security code but I no longer have the phone or the phone number so that means I cannot get in through my Facebook and I know the right password and email but I just need to change my old phone number to the new number so they can update my new number then I should be able to get the security code and sign back in
GetHuman-tyshoneg did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-tyshoneg
Aug 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 114303 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tyshoneg started working on this issue
Aug 23rd 7:14pm
GetHuman-tyshoneg shared this issue with friends on Facebook
Aug 23rd 7:15pm
GetHuman-tyshoneg indicated the issue is not fixed yet.
Aug 23rd 7:17pm