I lost my phone * weeks ago now. I bought a new phone with the same number but couldnt...
GetHuman-susantue's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman-susantue's own words
I lost my phone * weeks ago now. I bought a new phone with the same number but couldnt remember my facebook password. I sent fb all the photo ID to recover my account and get a new code to change my password which i did however the message recieved after the code was that an sms would be sent to my shortly which i have not recieved. I have sent over ** emails explaining this to facebook they have verofies that they have ky correct phone number yet * weeks now no sms is being delivered to my phone. When i hit send code again it keeps saying you have requested too many sms codes try again later facebook has not responded to my last ** emails
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