I cannot access my account because I no longer have access to the phone number I used t...

GetHuman-rahabthu's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-rahabthu's own words
I cannot access my account because I no longer have access to the phone number I used to create my account. I changed my number and therefore I have lost all access to my previous one.my account usually requires double verification so I am locked out. I need to gain access to my account as soon as possible. I have already submitted a form to Facebook together with my ID.I am yet to get a response or a solution to my problem
GetHuman-rahabthu did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-rahabthu
Aug 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 114218 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rahabthu started working on this issue
Aug 23rd 5:40pm
GetHuman-rahabthu indicated the issue is not fixed yet.
Aug 24th 4:57am
GetHuman-rahabthu indicated the issue is not fixed yet.
Sep 1st 1:44pm