My ** year old son had a woman contact him on Facebook messenger . She and him shared...

GetHuman-smsander's customer service issue with Facebook from August 2018

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My ** year old son had a woman contact him on Facebook messenger . She and him shared video chat and were naked. She recorded the exchange and is now threatening him with sharing the video to his friends if he doesn’t pay $*** . What do we do? Call the police her name is Alison Flores from Dallas TX. Looks like her account may have been hacked but he said the girl on the video chat looked like the picture on her FB profile page - **https:**www.facebook.com*profile.php?id****************
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Facebook

Customer service issue
Reported by GetHuman-smsander
Aug 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 114197 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-smsander started working on this issue
Aug 23rd 5:21pm
GetHuman-smsander indicated the issue is not fixed yet.
Aug 23rd 6:23pm
GetHuman-smsander indicated the issue is not fixed yet.
Aug 23rd 8:00pm
GetHuman-smsander confirmed the issue is fixed. Hooray!
Aug 24th 2:50am