someone has hacked my account and has hacked also into my fb messsenger and called one...
GetHuman-cobyp's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-cobyp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cobyp's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cobyp will want to follow the link below to head to their help center. We will check on GetHuman-cobyp later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cobyp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cobyp's own words
someone has hacked my account and has hacked also into my fb messsenger and called one of my family members stating it was me and i was in a bad accident, that i was hurt and was in jail and that they needed to call a bails man, and send him **** dollars sauing my son was also in the hospital and used his name, I want to report this so this gets taken care of and know how and what my next actions need to be
GetHuman-cobyp did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cobyp fixed the problem
We are waiting for GetHuman-cobyp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.