someone has hacked my account and has hacked also into my fb messsenger and called one...

GetHuman-cobyp's customer service issue with Facebook from August 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cobyp's own words
someone has hacked my account and has hacked also into my fb messsenger and called one of my family members stating it was me and i was in a bad accident, that i was hurt and was in jail and that they needed to call a bails man, and send him **** dollars sauing my son was also in the hospital and used his name, I want to report this so this gets taken care of and know how and what my next actions need to be
GetHuman-cobyp did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-cobyp
Aug 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-cobyp started working on this issue
Aug 23rd 3:50pm