someone has hacked my account and has hacked also into my fb messsenger and called one...

GetHuman-cobyp's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cobyp will want to follow the link below to head to their help center. We will check on GetHuman-cobyp later to make sure it's all set or try to help escalate.
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cobyp's own words
someone has hacked my account and has hacked also into my fb messsenger and called one of my family members stating it was me and i was in a bad accident, that i was hurt and was in jail and that they needed to call a bails man, and send him **** dollars sauing my son was also in the hospital and used his name, I want to report this so this gets taken care of and know how and what my next actions need to be
GetHuman-cobyp did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-cobyp
Aug 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
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GetHuman-cobyp started working on this issue
Aug 23rd 3:50pm