Hello, My name is Sola Ojo, I have a face book account which I created in Nigeria ar...

GetHuman1027662's customer service issue with Facebook from August 2018

2 views
 | 
114099 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1027662's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1027662's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1027662 will want to follow the link below to head to their help center. We will check on GetHuman1027662 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1027662 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1027662's own words
Hello, My name is Sola Ojo, I have a face book account which I created in Nigeria around **** or **** ( I can't remember exactly). Everything was ok until around June **** when I could not log into my account anymore. I tried the forgot password option but I could not access the various codes sent to me because I was no longer in Nigeria and the phone number associated with the face book account was no longer receiving.*I am now in Canada and would like to retrieve my old account. I tried to create a new account but the system keeps linking me with my old account and then I get logged out every time I try to reconnect to face book. Kindly look into this issue. Thank you.
GetHuman1027662 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1027662 fixed the problem
We are waiting for GetHuman1027662 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1027662 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1027662
Aug 23rd, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 114099 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1027662 started working on this issue
Aug 23rd 3:46pm