I bought a new cellphone as my old is broken and when i try to log in it keeps on askin...

GetHuman-hatneiki's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-hatneiki's own words
I bought a new cellphone as my old is broken and when i try to log in it keeps on asking my verification code.*But i dont have any access to the broken phone that i cant log in anymore. and i didnt get the code so i cant log in anymore nor retrieve back
GetHuman-hatneiki did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hatneiki fixed the problem
We are waiting for GetHuman-hatneiki to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-hatneiki
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 112529 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hatneiki started working on this issue
Aug 22nd 10:28am
GetHuman-hatneiki indicated the issue is not fixed yet.
Aug 22nd 10:28am
GetHuman-hatneiki indicated the issue is not fixed yet.
Aug 22nd 10:30am