Hi,**My Facebook account has been hacked since one month ago. I received an email stati...

GetHuman1022230's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1022230's own words
Hi,**My Facebook account has been hacked since one month ago. I received an email stating someone was trying to access my account in Spain, and if I did not recognize it I should immediately change my password. Considering I'm in Montreal, promptly I changed my password and a confirmation code was sent to my current cellphone to validate the password change. After I received a second email with the same content, and I changed again my password. Being informed by other people that this was a scam, I went into my Facebook account (via the app in my iPhone) and for the third time I changed my password. On the following day, when trying to access my Facebook I was informed that the email I was informing had been recently removed from my profile. Now, I cannot access my own Facebook account. Two friends of mine (Sahba and Vincent) have reported the case via their Facebook account. So far I have no response from Facebook. I kindly ask for further support and instructions on how to recuperate my Facebook account. Thanks.
GetHuman1022230 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1022230
Aug 22nd, 2018 - 5 mons ago
I have an issue with Facebook too
Seen by 7 customers so far
Similar issue to 112501 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1022230 started working on this issue
Aug 22nd, 2018 9:28am
GetHuman1022230 indicated the issue is not fixed yet.
Aug 23rd, 2018 1:25pm
GetHuman1022230 indicated the issue is not fixed yet.
Aug 25th, 2018 10:38am