My account has been disabled due to the fact I smashed my phone and logged in on anothe...

GetHuman-nathansi's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nathansi's own words
My account has been disabled due to the fact I smashed my phone and logged in on another phone, now my smashed phone is fixed I’m trying to login on this phone however it won’t let me even tho I’m logged out on my old phone.
GetHuman-nathansi did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-nathansi
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 112427 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nathansi started working on this issue
Aug 22nd 7:24am
GetHuman-nathansi indicated the issue is not fixed yet.
Aug 22nd 8:58am
GetHuman-nathansi indicated the issue is not fixed yet.
Aug 22nd 2:46pm
GetHuman-nathansi indicated the issue is not fixed yet.
Aug 23rd 10:13am
GetHuman-nathansi indicated the issue is not fixed yet.
Aug 23rd 6:18pm
GetHuman-nathansi indicated the issue is not fixed yet.
Aug 25th 12:08pm
GetHuman-nathansi indicated the issue is not fixed yet.
Aug 30th 9:41am
GetHuman-nathansi indicated the issue is not fixed yet.
Aug 30th 10:50am