I need my account of Facebook back, someone hack me because I open a danger link, they...

GetHuman-synerget's customer service issue with Facebook from August 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-synerget's own words
I need my account of Facebook back, someone hack me because I open a danger link, they send me a link in my Facebook page, and I can't log in! The hacker log in all my accounts and log in my mail but I receive a alert in my phone and change my password, I have a screenshot of his log in from Egypt on Windows, I only use Mac and ios! I never been in Egypt and you know that is unusual if you check my log in... After they log in I lost my accounts (Facebook and Instagram) I have my instagram finally but my facebook and page not yet... he change the mail that I always use, and If I try to change my password the link for change it go to his mail (hacker) **Please help me as soon as you can because I never had this problems before and I'm a artist of music production, I have fans, followers, videos, promotion and a lot of things! **Thank you
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Customer service issue
Reported by GetHuman-synerget
Aug 22nd, 2018 - 5 mons ago
I have an issue with Facebook too
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Seen by 9 customers so far
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GetHuman-synerget started working on this issue
Aug 22nd, 2018 6:33am