Dear, My login account is ***********,I can not login my account,i need your help,thank...

GetHuman1021798's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman1021798's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1021798 will want to follow the link below to head to their help center. We will check on GetHuman1021798 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1021798 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1021798's own words
Dear, My login account is ***********,I can not login my account,i need your help,thanks! This account is really too important for me,Please ,i use more time,* My name is Lin Xian. I used this name when I registered Facebook, but then I changed my name to Katie Leahy because I wanted to build my own brand store. Just because I want to target European and American users, I was born on February **, ****. I just hope that more people like my fanpage and know what I am doing,* Because I am in China, all I have to use VPN, because VPN is purchased by us, so stability is often out of our control, this account is really too important for me, I have used very little time, also me The main way of communication, I hope you can help me, I am really anxious, all my important things are inside.* As long as the account can come back, I can do anything, please. this account is really too important for me
GetHuman1021798 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1021798
Aug 22nd, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 112304 others
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GetHuman1021798 started working on this issue
Aug 22nd, 2018 4:17am