I have had to change my password at least three times then things were working okay on...

GetHuman-hogie's customer service issue with Facebook from August 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hogie's own words
I have had to change my password at least three times then things were working okay on my desktop. Later my wife couldn't get into our account because someone tried to log in from Sunneyvale, California and we live in near Batavia New York. I tried the password and could not get in. Then I went back to the desktop and tried to log in and everything is in Spanish and I can't change it back nor could I get into my account.
GetHuman-hogie did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-hogie
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-hogie started working on this issue
Aug 22nd 3:16am