I have the email and the information to get into my old account but over many years the...

GetHuman1021681's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1021681's own words
I have the email and the information to get into my old account but over many years the password has changed and every time I request to reset my Facebook password it doesn't follow through with the email attached to the account. It is beyond frustrating since I've been trying to find a solution for over * months now. http:**facebook.com*abigailashipleyrega this is the exact page I'm trying to get back into.
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Customer service issue
Reported by GetHuman1021681
Aug 22nd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 112252 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1021681 started working on this issue
Aug 22nd 3:08am
GetHuman1021681 indicated the issue is not fixed yet.
Aug 22nd 1:09pm
GetHuman1021681 indicated the issue is not fixed yet.
Aug 26th 8:06pm
GetHuman1021681 indicated the issue is not fixed yet.
Aug 26th 8:06pm
GetHuman1021681 indicated the issue is not fixed yet.
Sep 13th 11:20pm