GetHuman1021405's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman1021405's own words
I was trying to check my fundraising progress when I realized there was no trace of my fundraiser. ... My Facebook fundraiser disappeared. I created it a few months ago to support survivors of sexual assault and raised almost $***. I noticed * weeks after posting, it completely disappeared. I cant even find a history of it. Was it taken down by Facebook? If so, there was no inappropriate content. Just support for survivors*victims.
This was especially frustrating because I wanted to raise more money for this specific cause and could not because of an error on Facebook's part.
They could make this right by either: matching the donation or being able to uncover where my fundraiser went so I can continue on with my cause.
I've been a customer for *** years and have never had any problems that couldn't be resolved, so I truly hope this one can be.
Ive already went on the help*support section of Facebook with no luck!
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