I’ve Ben trying to log into my Facebook I got a new phone and phone number I’ve Ben usi...

GetHuman-johnshin's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-johnshin's own words
I’ve Ben trying to log into my Facebook I got a new phone and phone number I’ve Ben using the same phone for the last year and now it’s asking for a code to get in and the only phone numbers and email they have are old ones I sent my photo of me holding my state i.d but still nothing I just want to log in all my pics and everything is on there plz help
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Customer service issue
Reported by GetHuman-johnshin
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 112124 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-johnshin started working on this issue
Aug 22nd 12:32am
GetHuman-johnshin indicated the issue is not fixed yet.
Aug 24th 9:29pm