I cannot log in. I get to the screen after the email*password screen and it tells me to...
GetHuman-feltmic's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-feltmic's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-feltmic may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-feltmic's own words
I cannot log in. I get to the screen after the email*password screen and it tells me to enter a code that should come via sms. I never receive the sms. I have been hacked and my checking account linked to this FB account has been drained.
GetHuman-feltmic did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-feltmic fixed the problem
We are waiting for GetHuman-feltmic to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.