hi my name is rigobert I live in rwanda my Facebook is hacked and my password is change...

GetHuman1021110's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1021110's own words
hi my name is rigobert I live in rwanda my Facebook is hacked and my password is changed now I can't use it ...and person who hacked it ask me for ***$ ....I need a help..!! and have phone number of that hacker
GetHuman1021110 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1021110
Aug 21st, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 112084 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1021110 started working on this issue
Aug 21st 11:32pm
GetHuman1021110 indicated the issue is not fixed yet.
Aug 22nd 8:16am