my Facebook account not open.when i try to reset my password the otp is send to a yahoo...

GetHuman1022312's customer service issue with Facebook from August 2018

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The issue in GetHuman1022312's own words
my Facebook account not open.when i try to reset my password the otp is send to a yahoo account which is not belongs to me.what should i do. please solve my problem.
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Facebook

Customer service issue
Reported by GetHuman1022312
Aug 22nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 112541 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1022312 started working on this issue
Aug 22nd 10:41am