I had ** fake accounts give me fake * star reviews and now my business page is rated...

GetHuman1022309's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1022309's own words
I had ** fake accounts give me fake * star reviews and now my business page is rated *.* stars instead of * stars. *My Facebook page is Beauty By Natasha SHR IPL BBL*www.facebook.com*beautybynatashaperth* **I would like the reviews removed please. This has really affected my business and they are fake profiles. All happened at the same time and it has taken a big impact on my business
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Facebook

Customer service issue
Reported by GetHuman1022309
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 112538 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1022309 started working on this issue
Aug 22nd 10:40am
GetHuman1022309 indicated the issue is not fixed yet.
Aug 23rd 12:42pm