my friends lose his account, hacker changed email, phone number.*I try to help him to r...

GetHuman-duylinhs's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-duylinhs's own words
my friends lose his account, hacker changed email, phone number.*I try to help him to recovery, i tried a lot ways, but it didnt work. He didnt set any trust account to friends, so his friends can not help him to confirm and recover account
GetHuman-duylinhs did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-duylinhs
Aug 22nd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 112532 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-duylinhs started working on this issue
Aug 22nd 10:32am
GetHuman-duylinhs indicated the issue is not fixed yet.
Aug 24th 2:23am