It won’t let me log into my account and my profile picture disappeared. I also am unabl...

GetHuman1020507's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman1020507's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1020507 will want to follow the link below to head to their help center. We will check on GetHuman1020507 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1020507 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1020507's own words
It won’t let me log into my account and my profile picture disappeared. I also am unable to log onto the old email I used. So I cannot even type in the code.
GetHuman1020507 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman1020507
Aug 21st, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 111954 others
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GetHuman1020507 started working on this issue
Aug 21st, 2018 8:52pm