My Facebook account has been locked. I can’t remember my password and the only email ac...
GetHuman-s_camero's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-s_camero's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-s_camero may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-s_camero's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-s_camero will want to follow the link below to head to their help center. We will check on GetHuman-s_camero later to make sure it's all set or try to help escalate.
My Facebook account has been locked. I can’t remember my password and the only email account they’ll send my reset to is my old university one (** years ago) which now isn’t even in use at all ( after pleading with the university to release it to me).
GetHuman-s_camero did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-s_camero fixed the problem
We are waiting for GetHuman-s_camero to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.