My Facebook account has been locked. I can’t remember my password and the only email ac...

GetHuman-s_camero's customer service issue with Facebook from August 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-s_camero's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-s_camero will want to follow the link below to head to their help center. We will check on GetHuman-s_camero later to make sure it's all set or try to help escalate.
The issue in GetHuman-s_camero's own words
My Facebook account has been locked. I can’t remember my password and the only email account they’ll send my reset to is my old university one (** years ago) which now isn’t even in use at all ( after pleading with the university to release it to me).
GetHuman-s_camero did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-s_camero
Aug 21st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 111926 others
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GetHuman-s_camero started working on this issue
Aug 21st 8:23pm