Got a new phone but Facebook will no longer log me in. Tried changing password but not...

GetHuman-sstyles's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-sstyles's own words
Got a new phone but Facebook will no longer log me in. Tried changing password but not receiving the sms activation code. Sent ID but heard nothing back, sent picture holding code given - again no response.
GetHuman-sstyles did not yet indicate what Facebook should do to make this right.
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How GetHuman-sstyles fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-sstyles
Aug 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 111919 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sstyles started working on this issue
Aug 21st 8:13pm
GetHuman-sstyles indicated the issue is not fixed yet.
Aug 21st 9:21pm
GetHuman-sstyles indicated the issue is not fixed yet.
Aug 24th 9:37pm