Dear Team, *Two days ago I was trying to login in to my Facebook account and I received...

GetHuman1020304's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1020304's own words
Dear Team, *Two days ago I was trying to login in to my Facebook account and I received a massage: sessions expired - I logged out from my Facebook account. I was trying login but I forgot my password (I normally login from my phone so I do t need my password). I decided to reset my Facebook password but in order to that I had to receive a code that was send in to my email account. The thing is that when I opened my Facebook account, back in **** or **** (don't remember exsactelly when it was ) I did it through my old Hotmail account that was closed * years ago. It meas that I cannot reset my Facebook account because it's connected to an old email address. I contact Hotmail (Microsoft ) CS, and they told me that I need to contact Facebook because it is not possible to recover my old Hotmail account. The question is if it's possible to change the email address that connected to Facebook - It's hard for me to believe that nothing can be done here . *You can replay to my email address: *****@***.com. *Looking forward to hear from you. **Many Thanks, *Vered
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Customer service issue
Reported by GetHuman1020304
Aug 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 111918 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1020304 started working on this issue
Aug 21st 8:10pm
GetHuman1020304 indicated the issue is not fixed yet.
Aug 22nd 3:31am
GetHuman1020304 indicated the issue is not fixed yet.
Aug 22nd 3:39am
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Aug 22nd 4:39pm
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Aug 22nd 5:45pm
GetHuman1020304 indicated the issue is not fixed yet.
Aug 22nd 5:47pm