I cannot log in to my account*The email associated with it has not been used for five y...

GetHuman1020713's customer service issue with Facebook from August 2018

3 views
 | 
111995 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1020713's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1020713's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1020713 will want to follow the link below to head to their help center. We will check on GetHuman1020713 later to make sure it's all set or try to help escalate.
The issue in GetHuman1020713's own words
I cannot log in to my account*The email associated with it has not been used for five years, and Microsoft says it has been deleted.**Without the email, I cannot get a verification code.**My name is Scott Whalen**The account was set up under******@***.com
GetHuman1020713 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1020713 fixed the problem
We are waiting for GetHuman1020713 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1020713 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1020713
Aug 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 111995 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1020713 started working on this issue
Aug 21st 9:44pm