I want to report an ad, but on the list of options RE: ad, there is no Report Problem o...

GetHuman-wkjbiida's customer service issue with Facebook from August 2018

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The issue in GetHuman-wkjbiida's own words
I want to report an ad, but on the list of options RE: ad, there is no Report Problem option to click on, with regard to any post on my page, so I can't report it. The ad*video is for wigs: **Play*:** * *:****Unmute*Additional Visual Settings*Click to enlarge**Resume Video*Learn More*Best Choice For Lace Wig !*Free shipping today*Learn More****,*** Views*Z- Lightning*August * at *:** AM * *Pack a Short Pixie to keep you cool in hot weather. *Silver Mist and Light Gold,two colors for you to choose**Get it here* https:**bit.ly**OJBPUX... These wigs are junk and here is my comment onf facebook! I HOPE I CAN STOP SOMEONE FROM MAKING THE SAME MISTAKE I DID! These wigs are terrible and do not look at all like the ones pictured in these ads. They come from China and when you get them, they are a piece of junk. Returning them is a joke as the shipping back to China through USPS is the cheapest and in order to be able to track it with the hope of a refund, the cost is around $**.** for a one pound package, unlike their shipping from China to the US which is only a few cents. URGENT MESSAGE: Returning an item to China for a refund is NOT CHEAP, Especially If You Need A Tracking Number!******e-packet is a shipping service of China Post where the government of China subsidizes postage to sellers shipping to the USA. They can ship an item for a few pennies to their buyers here with full tracking all the way to delivery.*** The US government does not subsidize shipping. The ONLY USPS ship method that will give you tracking all the way to delivery in China will cost you a little over $** for a small package (Global Express Guaranteed, which is only available at USPS.com). If you use any other USPS ship method, it will not be tracked to delivery to protect your return, and you will probably never get a refund from the seller.***Every seller in the entire World is generally required to pay for return shipping for items that are not as described, EXCEPT sellers from China. They operate at an advantage because they cannot be forced to pay for return shipping. They know this, so 'MANY' of them run a bait & switch operation, because they know they will rarely have to refund for any problem.***Any thing you choose to purchase from China you need to qualify as a "throw away" item if it does not work or you are not satisfied with the item, because the high shipping return cost is about all that is available as a resolution, so If it is no good, just plan to toss it in the trash.***Don't buy these *th Anniversary Sale wigs from, Z Lightning, Lions Head or any of these sellers on facebook that are based in China like I did, because the cost to send these pieces of **** back is beyond ridiculous and without a tracking number, you will probably never see a refund! (PS) None of them tell you they are coming from China, but to my knowledge all of them advertised here on Facebook do come from China.

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Facebook

Customer service issue
Reported by GetHuman-wkjbiida
Aug 18th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 108525 others
0 customers following this
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Timeline

GetHuman-wkjbiida started working on this issue
Aug 18th, 2018 3:44pm
GetHuman-wkjbiida indicated the issue is not fixed yet.
Aug 19th, 2018 4:16am
GetHuman-wkjbiida indicated the issue is not fixed yet.
Aug 19th, 2018 5:24am

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