Hi,**My personal instagram “ablastic*” was hacked Monday August **th by someone named G...

GetHuman-ablastic's customer service issue with Facebook from August 2018

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The issue in GetHuman-ablastic's own words
Hi,**My personal instagram “ablastic*” was hacked Monday August **th by someone named Gojas Camryn and he*she changed my email, password, email, account privacy, and username to “gojascamryn”.**I thought I created my personal account using the email *****@***.com so I requested support. Then I realized I created this personal Instagram so long ago it was linked to my old email *****@***.com**I have a fitness account because I started working as a virtual fitness coach but that account is the one linked to *****@***.com**I have had no help from the Instagram team in resolving my issue. I created a new Instagram under my school email *****@***.com in attempt to try to get help from friends and family to like and repost my cry for help so that instagram would notice. But instead Instagram just took down my new account “ablastic**”. Yet my personal account that was hacked by gojascamryn is still available for everyone to see.**I would really appreciate help from the Instagram team.
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Facebook

Customer service issue
Reported by GetHuman-ablastic
Aug 18th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 8 customers so far
Similar issue to 108342 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ablastic started working on this issue
Aug 18th, 2018 12:26pm
GetHuman-ablastic shared this issue with others over email
Aug 18th, 2018 12:27pm
GetHuman-ablastic indicated the issue is not fixed yet.
Aug 18th, 2018 1:27pm
GetHuman-ablastic indicated the issue is not fixed yet.
Aug 18th, 2018 1:47pm
GetHuman-ablastic indicated the issue is not fixed yet.
Aug 19th, 2018 1:43pm