Facebook contacted me with a link to reset my password and that d idnt work. It takes me back to a page where I have to enter a * digit number and it says that I have entered the code to many times when I only entered it once. My issue is still unresolved and nothing is working. What should I do? Is there a way to contact someone who can help me regain access to my account or is it lost?
GetHuman1007171's customer service issue with Facebook from August 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1007171 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1007171 can let us know if they help or not.
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The issue in GetHuman1007171's own words
I am trying to log into my Facebook account and forgot my password or it may have been hacked or changed. Now I can't get back on. ... I forgot my password and can't access my account. I try to regain access with a reset code but that doesn't work. Also have a message pop up saying that I have used a reset code to many times
I have tried following Facebook's instructions to re access my account but it isn't working. I have been trying for a few days and nothing is working.
I want to be able to access my account i have all of my pictures on there as well as family and friends and making a new account would be easy but regaining my pictures are not as easy. I just want help getting back to my old account
I have been using Facebook for over * years. I use it to keep in touch with family and friends all over the US and I even do selling and shopping through the Facebook market place....
I have tried every password and every instruction possible and nothing works. Tried codes resetting prompts and every password that has come to mind and nothing helps.
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