* way authentication is awful, I don't have a device that is recognizable to Facebook a...

GetHuman1007084's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman1007084's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1007084 will want to follow the link below to head to their help center. We will check on GetHuman1007084 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1007084's own words
* way authentication is awful, I don't have a device that is recognizable to Facebook at the moment so I cannot recover the code that I need to log in. I have tried every way to login but there is no way to login without access to another account, I am sure this is not the first time this has happened to anyone you can reach me at *****@***.com which is also my account email. Thanks
GetHuman1007084 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1007084
Aug 18th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 108161 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1007084 started working on this issue
Aug 18th, 2018 5:43am