I received email stating my account had changes made to it. I know it's been hacked, th...

GetHuman-maburns's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-maburns's own words
I received email stating my account had changes made to it. I know it's been hacked, they took my cell phone number off and changed password. I have tried to secure at end states send me a code. But since my info was taken out. I am not getting the code. I need this fixed asap.
GetHuman-maburns did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-maburns
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 107899 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-maburns started working on this issue
Aug 17th, 2018 11:43pm
GetHuman-maburns indicated the issue is not fixed yet.
Aug 18th, 2018 1:13am
GetHuman-maburns confirmed the issue is fixed. Hooray!
Aug 19th, 2018 12:56am