My friend's Facebook account was hacked on Saturday I received an email from him but it...

GetHuman-pourthej's customer service issue with Facebook from August 2018

2 views
 | 
107895 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-pourthej's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pourthej's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pourthej will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pourthej can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-pourthej may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-pourthej's own words
My friend's Facebook account was hacked on Saturday I received an email from him but it wasn't him it was hacked about a grant that he was involved with and they contacted me and ended up charging me money wish my friend is a reputable person that I sent the money through and find out today that his Facebook account was hacked and I had no notification of it and I'm out $*,*** and they had to line coming in * on a Paul Myers my friend's email that was hacked and the other one is the fake trust with an Alabama phone number of ***-***-**** Thomas Smith I don't know how if possible I can get reimbursed from this fraud perpetrated through your Facebook please remove Facebook from my phone as of today as soon as you get this on August **th **** also I received another hack from a mr. Green that's on the Facebook contacted him and he did not send me any emails or text so his account has been also hacked if you need you have my phone number is *** *** **** my name is Scott thank you please get back to me ASAP
GetHuman-pourthej did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-pourthej fixed the problem
We are waiting for GetHuman-pourthej to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pourthej fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-pourthej
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 107895 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pourthej started working on this issue
Aug 17th, 2018 11:41pm