My Facebook was disabled by a troll

GetHuman-toxic_sp's customer service issue with Facebook from August 2018

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Help with my Facebook issue
GetHuman-toxic_sp's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-toxic_sp will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-toxic_sp can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-toxic_sp's own words
Trying to get it opened again. ... My account was disabled after being on for almost nine years, I know my actions were not perfect, but my harasser did far worse. I am agoraphic and being online is one of the only ways I can communicate with people. It is causing me extreme distress mentally and physically to be alone. This is the first time I'd ever gotten into any trouble. I've lost the photos of the birth of my children and them growing for just under nine years, my grandfather who has passed away*is no longer with us are also in those photos and I have no other photos of him. I can't stop vomiting, crying, and having panic attacks. Please help me
There are nine years of extremely important memories on it. That I'm legally disabled Ave agoraphic, anxiety, depression and the only way I can comfortably communicate with others is Facebook
I would like my account back since I've dedicated so much time and effort into my experience and could never get that back
This is the VERY first time I've done anything wrong, Ave since then I've read all the terms and tried to beg for help.
I've tried the help desk, I've tried a petition, I've sent my ID to prove who I am. I've sent photos to prove I was abused... And they still tell me that I'm ineligible.
I have an issue with Facebook too
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Facebook

Facebook
Customer service issue
Reported by GetHuman-toxic_sp
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 107843 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-toxic_sp started working on this issue
Aug 17th, 2018 10:31pm
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 17th, 2018 11:51pm
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 17th, 2018 11:54pm
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 17th, 2018 11:55pm
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 17th, 2018 11:55pm
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 18th, 2018 12:01am
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 18th, 2018 12:04am
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 19th, 2018 12:29am
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 19th, 2018 12:31am
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 19th, 2018 12:33am
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 19th, 2018 12:33am
GetHuman-toxic_sp indicated the issue is not fixed yet.
Aug 19th, 2018 12:38am