GetHuman-toxic_sp's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-toxic_sp's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-toxic_sp will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-toxic_sp can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-toxic_sp's own words
Trying to get it opened again. ... My account was disabled after being on for almost nine years, I know my actions were not perfect, but my harasser did far worse. I am agoraphic and being online is one of the only ways I can communicate with people. It is causing me extreme distress mentally and physically to be alone. This is the first time I'd ever gotten into any trouble. I've lost the photos of the birth of my children and them growing for just under nine years, my grandfather who has passed away*is no longer with us are also in those photos and I have no other photos of him. I can't stop vomiting, crying, and having panic attacks. Please help me
There are nine years of extremely important memories on it. That I'm legally disabled Ave agoraphic, anxiety, depression and the only way I can comfortably communicate with others is Facebook
I would like my account back since I've dedicated so much time and effort into my experience and could never get that back
This is the VERY first time I've done anything wrong, Ave since then I've read all the terms and tried to beg for help.
I've tried the help desk, I've tried a petition, I've sent my ID to prove who I am. I've sent photos to prove I was abused... And they still tell me that I'm ineligible.
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